October 22, 2013 by Foodfix
I used Tony's Bakery for graduation party cookies. I placed the order well in advance. Based on previous experience, I was only expecting passable quality. Upon picking up the 35 cookies, I opened the box while still at bakery. Glancing at the top cookies they were the usual. Unfortunately, turns out the cookies beneath the top layer were a sloppy mess. They looked like a child had done them and become more bored with each cookie. The school logo became illegible. Of course there was no way to resolve the matter by then. I called the bakery the next day and was not given any satisfaction. I was told they were fine. Eventually the owner said that the decorator was tired from making so many cookies that day. Not good! Will never go back due to auch poor care in business. Store bakery better as sad aa it is!
May 23, 2012 by teachermom
I forgot about a luncheon that volunteered to bring a dessert for...I called and they were so nice to help me out on such short notice....WONDERFUL quality products!
May 6, 2012 by Anonymous Eater
I moved here two years ago and was lucky enough to have a special Birthday theme request by my 5 year old.. All the stores had discontiued the theme and could not make what she wanted. I called Tony's, gave them a pic to go by and was not only elated with the service but once we had a chance to devour that cake; Yumm Yumm Yumm Yumm!!! Will go there from now on for any occasion......
long time customer
January 17, 2012 by Anonymous Eater
I use Tony's bakery for all my grandchildren's birthday cakes - even though the parties are not in Midland! Not only are the cakes delicious, but beautiful! My grandchildren always look forward to Tony's creating the perfect cake.
March 10, 2011 by Anonymous Eater
November 5, 2010 by Bella
Tony's Bakery is awesome, the breakfast sandwhiches are off the chain!!!! And the fact thaqt its family owne dand operated makes it that much better.....Anna
October 20, 2010 by Anonymous Eater
I frequent Tony's and they treat me like family. Perhaps you were the problem?
October 14, 2010 by aef414
They were so nice!! Usually they ask you to order the Tony's Sandwiches a day in advance, I had forgotten and called early the next morning. They did it for me without problem and were so nice about it. I won't order the day of just out of respect. The food is amazing and they were so incredibly nice!! Great Place and Great People!!
to Jess31 from unknown
May 6, 2010 by Anonymous Eater
Dear jess31 i understand why you are not satisfied with Tony's bakery. but Dear friend please undertand that Tony's bakery is a family business they are limited on employees. they are very hard working people and they try to have all their orders ready. Im trying to make you see that they are humans and they make mistakes. I love Tony's bakery because they are dedicated people and their product is the best ever. Sorry bout your expirience with them if i were you i would give them one more chance it wont hurt i promise.
April 1, 2009 by soccermom077
I used Tony's Bakery for my son's birthday this year. They did an excellent job on the design and the cake was delicioius. They accepted my order with short notice and delivererd a spectacular product. Their customer service was great! I highly recommend using this bakery!
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